Dunwood was established in 1994 by Philip Westwood & Colin Duncan who between them have many valuable years of experience within the travel industry. Dunwood has grown steadily over the past 26 years and we are proud to call many of our loyal customers long standing friends. We provide an excellent standard of customer care and service at our offices in Dudley, Nuneaton & Coventry. Dunwood take pride in the level of customer service that we afford our clients, along with instilling a level of confidence during the booking process. After you have made your booking, rest assured that we will keep you updated and informed every step of the way. Our Administration Department will issue your travel documents 7-14 days prior to travel and upon your return home we will contact you for valuable feedback on your holiday.
Dudley Head Office & Coach Depot
With many years of travel industry experience amongst all staff, our Operations, Groups, Sales & Admin Teams offer continuous support, a wealth of travel experience and an excellent standard of customer care and service.
The Groups Team is united with Mandy, Stuart and Zoe, all will offer you outstanding service and customer care levels that are second to none. With plenty of travel knowledge (70 years experience and counting!) and understanding of the travel industry, you know that Mandy, Stuart and Zoe have the skills to ensure a suitable holiday is sourced for you and your group. Mandy, Stuart & Zoe will be happy to check any holiday enquiry for you and provide information and assistance as required. Stuart Parker also deals with our coach operations to ensure that we provide the very best service for you, with over 25 years in the industry you can be sure of superb customer service.
Our friendly Sales Team of Louise & Amrit will be more than happy to sit with you and chat over a nice cuppa to discuss suitable holidays for you!
Once your holiday is booked, Kerry, Kim, Karen and Penny in our Administration Dept. will arrange the dispatch of your travel documents and answer any queries that you may have. Becky handles all of the book-keeping and financial transactions on our bookings.
|Phil - Director||Colin - Director||Nikki - Manager||Stuart - Operations Manager|
|Kerry - Admin Karen - Admin Kim - Admin|
|Louise - Sales
Dudley - Peartree Lane
Dudley - Sales Dudley - Groups & Admin
FREE CAR PARKING
FREE Car Parking facilities are available at
Head Office & Coach Depot, Peartree Lane, Dudley.
Whilst you are away on a Dunwood holiday you are able to leave your car in a safe car park. Rest in the excellent Arrivals & Departures Lounge and enjoy a refreshment in comfort whilst you wait, we will also provide updated travel information for your tour along with special offers and any information you may require. If you are travelling by taxi you pop in to the office after you have returned and wait in comfort for your taxi to arrive.
Coventry & Nuneaton Offices
Our offices at Coventry & Nuneaton are staffed by Liam, Ian, Maureen and Gloria, all staff who are able to find the perfect holiday for you. Liam, Ian, Maureen and Gloria, provide a superb standard of sales and customer service. All staff are well known to many clients in the local area and both offices are happy to welcome clients for a cup of tea or coffee, why not pop in and say 'hello', this will allow you the opportunity to catch up with our latest holiday news & information. ‘
Liam - Sales Ian - Sales Gloria - Sales
Maureen - Sales
Nuneaton Office Coventry Office
Dunwood Coach Drivers
It's the coach drivers who make your holiday and the Dunwood drivers will make sure that you receive an outstanding level of professional service from start to finish. Keith, Chris T, Mark, Damon, John, Stuart, Chris, Charlie & Adam offer an excellent standard of customer care, the specialised skilled service that you will receive sets Dunwood apart from our competitors. Why not give us a try?
Keith - Driver Chris T -Driver Mark - Driver
Damon - Driver John - Driver