Our Team


Dunwood was established in 1994 by Philip Westwood & Colin Duncan who between them have many valuable years of experience within the travel industry. Dunwood has grown steadily over the past 28 years and we are proud to call many of our loyal customers long standing friends. We provide an excellent standard of customer care and service at our offices in Dudley, Bilston, Nuneaton & Coventry. Dunwood take pride in the level of customer service that we afford our clients, along with instilling a level of confidence during the booking process. After you have made your booking, rest assured that we will keep you updated and informed every step of the way. Our Administration Department will issue your travel documents 7-10 days prior to travel and upon your return home we will contact you for valuable feedback about your holiday.

Dudley Head Office & Coach Depot 

With many years of travel industry experience amongst all staff, our Admin/Accounts, Groups, Operations & Sales Teams offer continuous support, a wealth of travel experience and an excellent standard of customer care and service.

Admin & Accounts Team - Once your holiday is booked, Kerry, Kim, Karen and Penny will arrange the dispatch of your travel documents and answer any queries that you may have. Becky handles all of the book-keeping and financial transactions on our bookings. 

Groups & Operations Team - A united team with Mandy, Stuart and Zoe, all offering you outstanding service and customer care levels that are second to none. With plenty of travel knowledge (70 years experience and counting!) and an excellent understanding of the travel industry, you know that Mandy, Stuart and Zoe have the skills to ensure a suitable holiday is sourced for you and your group. Mandy, Stuart & Zoe will be happy to check any holiday enquiry for you and provide information and assistance as required. Stuart Parker also deals with our coach operations to ensure that we provide the very best service for you, with over 27 years in the industry you can be sure of superb customer service.

Sales Teams - Our friendly Sales Teams at Dudley, Bilston, Coventry & Nuneaton will be more than happy to sit with you and chat over a nice cuppa and discuss suitable holidays with you! Louise, Sophie, Liam, Maureen, Gloria & Ian offer excellent levels of customer service and can guide you towards holidays that will meet with your requirements.  


Colin
Phil - Director Colin - Director Nikki - Manager Stuart - Operations Manager

   
Mandy - Group Sales Manager Zoe - Groups     Becky - Accounts

 


    

Kerry - Admin                                Karen - Admin                                 Kim - Admin                             Penny - Groups/Admin

                               _____________________________________
  Sophie -  Sales                


Dudley - Peartree Lane

    

Dudley - Sales                                                   Dudley - Groups & Admin

 

FREE CAR PARKING

FREE Car Parking facilities are available at our

Head Office & Coach Depot, Peartree Lane, Dudley.

Whilst you are away on a Dunwood holiday you are able to leave your car in a safe car park. Rest in the excellent Arrivals & Departures Lounge and enjoy a refreshment in comfort whilst you wait, we will also provide updated travel information for your tour along with special offers and any information you may require. If you are travelling by taxi you pop in to the office after you have returned and wait in comfort for your taxi to arrive. 


             

  Liam - Sales                                 Ian - Sales                           Gloria - Sales                  Maureen - Sales     

 

                  

Nuneaton Office                                     Coventry Office


Dunwood Coach Drivers

It's the coach drivers who make your holiday and the Dunwood drivers will make sure that you receive an outstanding level of professional service from start to finish. Mark, Stuart, Damon, Chris, John, Keiron, Richard, Paul Adam & Charlie offer an excellent standard of customer care, the specialised skilled service that you will receive sets Dunwood apart from our competitors. Why not give us a try?

        

 Mark - Driver                           Chris - Driver                                Damon - Driver             

 

                       

Adam - Driver                             Charlie - Driver                        John - Driver                


                      

Paul - Driver                              Richard - Driver                       Kieron - Driver

 

Stuart - Driver

 

 

 

                 

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